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Try the demo
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Request a trial
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Register your interest
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Pricing
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Additonal Information
Click for one-page brochure
Click for presentation
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easyCMDB is helping companies world-wide achieve ISO 20000
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"easyCMDB helped us to implement ITIL best practices in order to provide world class IT services to our customers and to be the 1st ISO 20000 certified company in Sri Lanka" - Geethaka Fernando, Eureka Technology Partners, SRI LANKA
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"EasyCMDB enabled us to implement our ITIL processes, but what we
really like about it is the way the development listens to their
customers." - Koen Hillewaert, Service manager, Softlution, NETHERLANDS
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"We are delighted with the impact easyCMDB has had on our IT operations." [More] - Steven Lilly, Your Conveyancer, UK
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"I'm really enjoying working with this excellent well thought out CMDB, Kudos to you and your team!" - Mark Slatem, IT Wizards, AUSTRALIA
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easyCMDB Documentation
easyCMDB comes with comprehensive documentation. Here is a list of our manuals.
Introductory
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File Name
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Purpose
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easyCMDB_and_ITIL.pdf
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How
easyCMDB aligns with ITIL standards.
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easyCMDB_Demo_Intro.pdf
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Guide
to using the easyCMDB sample database.
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easyCMDB_Overview.pdf
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A
high-level introductory overview of easyCMDB functionality.
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easyCMDB_QuickStart_Guide.pdf
[Table of Contents]
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A
quick-start guide to using the easyCMDB application interface.
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Install & Setup
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File Name
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Purpose
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easyCMDB_Data_Import_Quickstart.pdf
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Quickstart
guide for importing CSV data into easyCMDB.
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easyCMDB_Installation_Guide_UNIX.pdf
[Table of Contents]
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Instructions
for installing easyCMDB on Linux & Solaris.
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easyCMDB_Installation_Guide_W2K3.pdf
[Table of Contents]
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Instructions
for installing easyCMDB on Microsoft Windows platforms.
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easyCMDB_Setup_Guide.pdf
[Table of Contents]
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Guide
for initial setup of easyCMDB database and configuration.
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easyCMDB_Setup_Tasks.pdf
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Summary
of setup tasks for implementing easyCMDB including ITIL processes.
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Core Manuals
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File Name
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Purpose
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easyCMDB_Attribute_Reference.pdf
[Table of Contents]
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Detailed
reference of CI attributes and their usage.
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easyCMDB_Change_Management_Guide.pdf
[Table of Contents]
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User
Guide for all easyCMDB Change Management functions.
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easyCMDB_Configuration_Management_Guide.pdf
[Table of Contents]
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User
Guide for all easyCMDB Configuration Management functions.
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easyCMDB_Customisation_Guide.pdf
[Table of Contents]
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Guide
to customisation options for easyCMDB.
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easyCMDB_Guidelines.pdf
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Best-practice
& recommended use guidelines for easyCMDB.
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easyCMDB_Incident_Management_Guide.pdf
[Table of Contents]
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User
Guide for all easyCMDB Incident Management functions.
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easyCMDB_Integration_Guide.pdf
[Table of Contents]
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Guide
to easyCMDB Web Services and integration facility.
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easyCMDB_Service_Management_Guide.pdf
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Guide
to easyCMDB Service & SLA Management.
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Example & HOWTO
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File Name
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Purpose
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easyCMDB_auto_importing.pdf
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Guide
for setup of automated data imports into easyCMDB with change control.
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easyCMDB_Change_Audit_Example1.pdf
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Example
of how easyCMDB tracks & reports on changes to CI records.
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easyCMDB_DevInterfaces_Example1.pdf
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Example
of importing and linking Devices with multiple network interfaces.
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easyCMDB_Email_Processing.pdf
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Guide
to how incoming E-mail processing works in easyCMDB.
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easyCMDB_Importing_LDAP_Users.pdf
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Guide
for importing & merging LDAP users into easyCMDB.
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easyCMDB_Release_Example1.pdf
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Example
of how to define and track a software release in easyCMDB.
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easyCMDB_update_with_WMI.pdf
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Guide
for setup of automated WMI discovery & population of easyCMDB.
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Supplementary
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File Name
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Purpose
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easyCMDB_ASP_Sizing_Questionnaire.pdf
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Questionnaire
to assist with sizing & pricing of easyCMDB managed service.
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easyCMDB_Document_Index.pdf
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This
document.
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easyCMDB_Graphs_and_Charts.pdf
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Introduction
to Graphs & Charting function.
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easyCMDB_integration_with_OpenNMS.pdf
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Overview
of integration between easyCMDB and OpenNMS.
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easyCMDB_OpenNMS_Guide.pdf
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Instructions
for integrating OpenNMS with easyCMDB.
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easyCMDB_Performance_Questionnaire.pdf
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Questionnaire
to assist with optimum tuning of easyCMDB based on usage.
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easyCMDB_Service_Request_Kit.pdf
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Guide
for setup and configuration of Service Requests in easyCMDB including custom
forms and manager approval.
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easyCMDB_Training_Topics.pdf
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Full
list of training topics for easyCMDB.
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All documents are available on request to registered users
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Home
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Features
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Integration
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Configuration Items
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Deployment options
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Customers
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Partners
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Support
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Documentation
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FAQ
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"The team at Tech Inventions have far excelled any vendor that I have ever dealt with in terms of Responsiveness, Support, and Value Add.[More]"
- Kevin Robinson, Wells Instrument & Electrical Ltd, NEW ZEALAND
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"easyCMDB has given us a 360 degree view of our IT operations and driven best practice across the organisation. A fantastic product!"
- Jim Yiapanis, Lonely Planet, AUSTRALIA
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"Once the ITIL light really goes on, the value of easyCMDB is unbeatable" - Andy Carnahan, Wingecarribee Shire Council, AUSTRALIA
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"We passed our ISO 20000 audit with flying colours using easyCMDB as the heart of our operations" - Robin Hunter, E-MIS UK
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"An excellent fit for our needs, and fantastic help and support." - Jim Macura, Perfect Image UK
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"easyCMDB is a 'methodology-embedded' tool that helps us to provide best services to our customers." - Laurent Martin-Desile, Catalina Marketing FRANCE
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