| easyCMDB comes with comprehensive documentation. Here is a list of our manuals. |
| Introductory |
| File Name |
Purpose |
| easyCMDB_and_ITIL.pdf |
How easyCMDB aligns with ITIL standards. |
| easyCMDB_Demo_Intro.pdf |
Guide to using the easyCMDB sample database. |
| easyCMDB_Overview.pdf |
A high-level introductory overview of easyCMDB functionality. |
easyCMDB_QuickStart_Guide.pdf
[Table of Contents] |
A quick-start guide to using the easyCMDB application interface. |
|
| Install & Setup |
| File Name |
Purpose |
| easyCMDB_Data_Import_Quickstart.pdf |
Quickstart guide for importing CSV data into easyCMDB. |
easyCMDB_Installation_Guide_UNIX.pdf
[Table of Contents] |
Instructions for installing easyCMDB on Linux & Solaris. |
easyCMDB_Installation_Guide_W2K3.pdf
[Table of Contents] |
Instructions for installing easyCMDB on Microsoft Windows platforms. |
easyCMDB_Setup_Guide.pdf
[Table of Contents] |
Guide for initial setup of easyCMDB database and configuration. |
| easyCMDB_Setup_Tasks.pdf |
Summary of setup tasks for implementing easyCMDB including ITIL processes. |
|
| Core Manuals |
| File Name |
Purpose |
easyCMDB_Attribute_Reference.pdf
[Table of Contents] |
Detailed reference of CI attributes and their usage. |
easyCMDB_Change_Management_Guide.pdf
[Table of Contents] |
User Guide for all easyCMDB Change Management functions. |
easyCMDB_Configuration_Management_Guide.pdf
[Table of Contents] |
User Guide for all easyCMDB Configuration Management functions. |
easyCMDB_Customisation_Guide.pdf
[Table of Contents] |
Guide to customisation options for easyCMDB. |
| easyCMDB_Guidelines.pdf |
Best-practice & recommended use guidelines for easyCMDB. |
easyCMDB_Incident_Management_Guide.pdf
[Table of Contents] |
User Guide for all easyCMDB Incident Management functions. |
easyCMDB_Integration_Guide.pdf
[Table of Contents] |
Guide to easyCMDB Web Services and integration facility. |
| easyCMDB_Service_Management_Guide.pdf |
Guide to easyCMDB Service & SLA Management. |
|
| Example & HOWTO |
| File Name |
Purpose |
| easyCMDB_auto_importing.pdf |
Guide for setup of automated data imports into easyCMDB with change control. |
| easyCMDB_Change_Audit_Example1.pdf |
Example of how easyCMDB tracks & reports on changes to CI records. |
| easyCMDB_DevInterfaces_Example1.pdf |
Example of importing and linking Devices with multiple network interfaces. |
| easyCMDB_Email_Processing.pdf |
Guide to how incoming E-mail processing works in easyCMDB. |
| easyCMDB_Importing_LDAP_Users.pdf |
Guide for importing & merging LDAP users into easyCMDB. |
| easyCMDB_Release_Example1.pdf |
Example of how to define and track a software release in easyCMDB. |
| easyCMDB_update_with_WMI.pdf |
Guide for setup of automated WMI discovery & population of easyCMDB. |
|
| Supplementary |
| File Name |
Purpose |
| easyCMDB_ASP_Sizing_Questionnaire.pdf |
Questionnaire to assist with sizing & pricing of easyCMDB managed service. |
| easyCMDB_Document_Index.pdf |
This document. |
| easyCMDB_Graphs_and_Charts.pdf |
Introduction to Graphs & Charting function. |
| easyCMDB_integration_with_OpenNMS.pdf |
Overview of integration between easyCMDB and OpenNMS. |
| easyCMDB_OpenNMS_Guide.pdf |
Instructions for integrating OpenNMS with easyCMDB. |
| easyCMDB_Performance_Questionnaire.pdf |
Questionnaire to assist with optimum tuning of easyCMDB based on usage. |
| easyCMDB_Service_Request_Kit.pdf |
Guide for setup and configuration of Service Requests in easyCMDB including custom forms and manager approval. |
| easyCMDB_Training_Topics.pdf |
Full list of training topics for easyCMDB. |
|
| All documents are available on request to registered users |
