easyCMDB is a fully integrated Service Management platform that caters for all ITIL processes. At its core is a powerful Configuration Management Database (CMDB), meaning that all of your change and incident management directly references the underlying assets. No Help Desk should be without an integrated CMDB, which is why we've made it our focus.
easyCMDB can be deployed on your network or we can host it for you in our secure cloud - you choose!
easyCMDB supports a wide variety of customisable Configuration Items (CIs), to enable you to map your infrastructure at physical and logical levels. The CI relationships can be viewed from multiple angles giving you the immediate ability to see dependencies between items and the impact of an outage.
Sample relationship view:
All of these features and more means easyCMDB can help you to improve your IT quality of service through the effective and efficient management of your infrastructure.